Privacy Policy

Privacy Policy of www.apartmentsortigia.com

Your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal data when you visit the website www.apartmentsortigia.com and use our services.

1. Data Controller

The data controller is:
Apartments Ortigia
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: +39 393 9901 985

2. Types of Data Collected

We collect the following personal data:

• Browsing data: IP address, device type, operating system, browser used, and traffic data.
• Voluntarily provided data: Name, surname, email, phone number, and other information submitted via contact or booking forms.
• Payment data: Information required to process transactions, such as credit card details (through secure payment gateways).

3. Purpose of Data Processing

Personal data is collected and processed for the following purposes:

• Booking management: To confirm and handle accommodation requests.
• Communications: To respond to inquiries submitted through contact forms.
• Marketing: To send newsletters, offers, and promotions, subject to the user's consent.
• Website improvement: To analyze browsing data and optimize user experience.
• Legal compliance: To share data with competent authorities as required by law.

4. Legal Basis for Processing

The processing of data is based on:

• Consent: Given by the user for marketing and promotional communications.
• Contractual necessity: To fulfill bookings and service requests.
• Legal obligations: To comply with regulatory requirements.

5. Data Processing Methods

Data is processed using:

• Electronic and IT tools with appropriate security measures.
• Data storage on secure servers located in [specify location].
• Restricted access to authorized personnel only.

Personal data will be retained for the time necessary to fulfill the purposes described above and no longer than the legally required periods.

6. Data Sharing

Your personal data may be shared with:

• External service providers for booking and payment management.
• Competent authorities in case of legal obligations.
• Authorized personnel involved in the technical management of the website.

7. User Rights

At any time, you have the right to:

• Access your personal data.
• Request the rectification or deletion of data.
• Object to data processing for marketing purposes.
• Request data portability.

To exercise these rights, contact us at:
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

8. Cookie Policy

We use technical, analytical, and profiling cookies to enhance your browsing experience on our website. For more details, please review our Cookie Policy.

9. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be published on this page, along with the update date.

Last update: December 13, 2024.

10. Contact Information

For questions or concerns about this Privacy Policy, you can contact us at:
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: +39 393 9901 985

Thank you for trusting Apartments Ortigia.